Amazing customer service
The print looks amazing and I brought during the Black Friday sale but the discount didn’t come off. I messaged the Facebook page with my order number and they refunded me the discount within minutes. Fast delivery too
Bought 2 with 20% Off Deal. For the price, I expected these to be framed, but they are just prints in a tube.This seems very expensive! On the plus side: They are a good quality (cannot argue there) and the post-purchase information and delivery speed was good. I think the web page could be a little more optimized for mobiles - very fiddly if you don’t have a large screen. Overall - Quality good, you just have to ask yourself if the cost is worth it.
Hi Barrie, the quality of the print was our highest priority. We wanted to create something that would last for years to come and hang proudly on the walls of customers without any fading. Check out this link for more info http://help.thenightsky.io/general-help/what-is-the-quality-of-the-print If you wish to return for a refund within 30 days of receiving it, we will refund in full on receipt back. Please email email@example.com with the order number or the return address for your country - Night Sky Team
My Sister, My Universe
What a beautiful and unique piece of art - perfectly printed on super high quality paper, totally amazing! I absolutely love it and my sister will too. I will be buying more for others in my family for sure! Thank you!
Delivery was horrible
The poster was absolutely lovely. However, the delivery company (royal mail) delivered it without announcing me. I was not home over that weekend and they threw it over the fence in my terrace. It rained that whole weekend and i found the package extremely wet. The poster was not in excellent condition after i dried it. Please complain to Royal Mail about this, as i couldn’t because i’m the receiver not the sender
Hi Cella, So sorry to hear this and that the print was damaged in transit. Please can you email firstname.lastname@example.org with the order number and a photo of the print and packaging, and we'll replace the order for you asap. The Night Sky Team.